Shipping & Delivery Policy

 

At ShortHeels.com, we aim to deliver your orders quickly and securely. This Shipping & Delivery Policy explains how we process and ship your purchases.


1. Processing Time

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed on the next business day.


2. Shipping Methods & Estimated Delivery

We partner with reliable shipping carriers to ensure timely delivery. Estimated delivery times:

  • Standard Shipping (USA): 5–10 business days

  • Expedited Shipping (USA): 3–5 business days

  • International Shipping: 7–15 business days (depending on location)

Please note: Delivery times are estimates and may vary due to customs, carrier delays, or unforeseen circumstances.


3. Shipping Rates

  • Shipping costs are calculated at checkout based on your location, shipping method, and order weight.

  • Free shipping may be available on selected promotions or minimum order values.


4. Tracking Your Order

  • Once your order ships, you will receive a confirmation email with a tracking number.

  • You can track your order directly on the carrier’s website.


5. Customs, Duties & Taxes

  • International orders may be subject to customs duties or taxes imposed by your country.

  • Customers are responsible for paying these additional charges (if applicable).


6. Wrong Address / Undeliverable Packages

  • Please ensure your shipping details are accurate at checkout.

  • ShortHeels.com is not responsible for orders shipped to incorrect addresses provided by the customer.


7. Delays Beyond Our Control

  • We are not liable for delays caused by natural disasters, customs clearance, or shipping carrier issues.


8. Contact Us

For shipping inquiries, please contact us:

📧 Email: support@shortheels.com
🌐 Website: https://shortheels.com